PRIVACY POLICY

Privacy policy

As a user of our website, this privacy policy provides you with all the necessary information on how, to what extent and for what purpose we or third-party providers collect data from you and use it. The collection and use of your data is strictly in accordance with the provisions of the German Federal Data Protection Act (BDSG), the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG). We feel particularly committed to the confidentiality of your personal data and therefore work strictly within the limits set by the law. The collection of this personal data is done on a voluntary basis, if this is possible for us. We also only pass this data on to third parties with your express consent. We ensure a high level of security for particularly confidential data, for example with regard to your inquiries to us, by using SSL encryption. However, we would like to take this opportunity to point out the general dangers of Internet use over which we have no control. Particularly in e-mail traffic, your data is not secure without further precautions and may be collected by third parties.

Name and address of the data controller

TCG Process GmbH
Neubriach 4
88255 Baienfurt Germany
Tel: +49 751 568 49 89 0
Fax: +49 751 568 49 89 20

If you have any questions regarding our use of your personal data, please contact our responsible data protection officer via datenschutz@tcgprocess.de.

Information, deletion, blocking

You can obtain information free of charge at any time about the personal data we have stored about you and about the origin, recipient and purpose of data collection and data processing. You also have the right to demand the correction, blocking or deletion of your data. Excluded from this is data that is kept due to legal regulations or is required for proper business processing. To ensure that a data block can be implemented at any time, data is kept in a blocking file for control purposes. If data is not covered by a legal archiving obligation, we will delete your data at your request. If the archiving obligation applies, we will block your data. For all questions and concerns regarding the correction, blocking or deletion of personal data, please contact our data protection officer using the contact details in this data protection declaration or at the address given in the imprint.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Cookies

We use cookies on our website. These small text files are stored on your PC from our server. They support the presentation of our website and help you to navigate on our website. Cookies collect data about your IP address, browser, operating system and Internet connection. We do not link this information to personal data and do not pass it on to third parties. Under no circumstances are cookies used by us to bring malware or spyware onto your computer. You can also use our website without the use of cookies, which may restrict the operation of some displays and functions of our offer. If you wish to disable cookies, you can do so through special settings in your browser. Please use its help function to make the appropriate changes.

Server Log files

The delivery and presentation of content via our website technically requires the collection of certain data. When you access our website, these so-called server log files are collected by us or the provider of the pages. The server log files are data that are collected when you access our website. This information does not allow any conclusions to be drawn about you personally, but for technical reasons it is indispensable for the delivery and presentation of our content. Furthermore, they serve our statistics and the continuous optimization of our content. Typical log files are the date and time of access, the amount of data, the browser used for access and its version, the operating system used, the domain name of your provider, the page from which you came to our site (referrer URL), the host name of the accessing computer and your IP address. Log files also enable a precise check in the event of suspicion of unlawful use of our website.

Third-party content and services
The offer on our website may also collect content, services and services from other providers that complement our offer. Examples of such offers are maps from Google maps, YouTube videos or graphic representations of third parties. Calling up these third-party services regularly requires the transmission of your IP address. This makes it possible for these providers to perceive your user IP address and also to store it. We make every effort to include only those third-party providers that use IP addresses solely for the purpose of delivering content. However, we have no influence on which third-party provider stores the IP address, if any. This storage may serve statistical purposes, for example. If we become aware of storage processes by third-party providers, we will immediately inform our users of this fact. In this context, please also note the specific privacy statements of individual third-party providers and service providers whose services we use on our website. They can also be found in this data protection declaration.
Contact form and e-mail correspondence

If you send us personal information or inquiries via the contact form, the information you provide in the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

As an alternative to the contact form, it is possible to contact us by e-mail. In this case, the user’s personal data transmitted with the e-mail will be stored.

The collection of personal data in the context of the contact form serves to contact you regarding the downloaded content and to prevent misuse of the services or the e-mail address used.

The processing of the data entered in the contact form or transmitted by e-mail is therefore based exclusively on your consent. You can revoke this consent at any time. For this purpose, an informal communication by e-mail to datenschutz@tcgprocess.com or the contact details given in the imprint is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form or transmitted by e-mail will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Personal data

In the context of data avoidance and data economy, we collect personal data only to the extent and for the duration necessary for the use of our website or as required by law. We take the protection of your personal data seriously and strictly adhere to the relevant legal regulations and this privacy policy when collecting and processing personal data. If the purpose of the data collection ceases to apply or the end of the legal storage period is reached, the collected data will be blocked or deleted. As a rule, our website can be used without disclosing personal data. If we collect personal data – such as your name, address or e-mail address – this data collection is voluntary. Without your explicit consent, this data will not be disclosed to third parties. Please note that data is generally not always transmitted securely on the Internet. Especially in e-mail traffic, protection during data exchange cannot be guaranteed.

SSL encryption

Our website uses SSL encryption when transmitting confidential or personal content of our users. This encryption is activated, for example, when processing payment transactions as well as for inquiries that you send to us via our website. Please make sure that SSL encryption is activated for corresponding activities on your part. The use of encryption is easy to recognize: The display in your browser bar will change from “http://” to “https://”. Data encrypted via SSL cannot be read by third parties. Only transmit your confidential information when SSL encryption is activated and contact us in case of doubt.

Objection to advertising e-mails

Within the legal imprint obligation we have to publish our contact data. These are sometimes used by third parties to send unsolicited advertising and information. We hereby object to any sending of advertising material of any kind not expressly authorized by us. Furthermore, we expressly reserve the right to take legal action against the unwanted and unsolicited sending of advertising material. This applies in particular to so-called spam e-mails, spam letters and spam faxes. We would like to point out that the unauthorized transmission of advertising material can affect both competition law, civil law and criminal law. Spam e-mails and spam faxes, in particular, can result in large claims for damages if they disrupt business operations by overcrowding mailboxes or fax machines.

Web Fonts from Adobe Typekit

This site uses so-called web fonts provided by Adobe Typekit for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly. For this purpose, the browser you are using must connect to Adobe Typekit’s servers. This enables Adobe Typekit to know that your IP address has been used to access our website. The use of Adobe Typekit Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. If your browser does not support web fonts, a standard font from your computer is used. For more information on Adobe Typekit Web Fonts, please visit typekit.com and see Adobe Typekit’s privacy policy: www.adobe.com/de/privacy/policies/typekit.html

Google Maps Plugin

We use a plugin of the internet service Google Maps on our website. The operator of Google Maps is Google Inc, located in the USA, CA 94043, 1600 Amphitheatre Parkway, Mountain View. By using Google Maps on our website, information about the use of this website and your IP address are transmitted to a Google server in the USA and also stored on this server. We have no knowledge about the exact content of the transmitted data, nor about their use by Google. In this context, the company denies the connection of the data with information from other Google services and the collection of personal data. However, Google may transmit the information to third parties. If you disable Javascript in your browser, you prevent Google Maps from running. However, you will then also not be able to use any map display on our website. By using our website, you consent to the described collection and processing of information by Google Inc.
You can find out more about the privacy policy and terms of use for Google Maps here: https://www.google.com/intl/de_de/help/terms_maps.html.
For more information on the handling of user data, please refer to Google’s privacy policy: www.google.de/int.
‚ÄčMehr Informationen zum Umgang mit Nutzerdaten erhalten Sie in der Datenschutzerkl√§rung von Google: www.google.de/intl/de/policies/privacy/.